Privacy Policy

Information We Collect

When you create an account or use our services we gather information that you give us directly. This typically includes your full name, date of birth, residential address, email address and telephone number. We also collect financial details required to process deposits and withdrawals, such as bank account or payment card information, along with verification documents needed to meet regulatory requirements.

In addition we automatically receive technical data each time you visit or interact with the site. This includes your IP address, login information, browser type and version, device operating system, pages viewed, time spent on each page and other usage statistics. Location data may also be collected where you have permitted this through your device settings.

How We Use Your Information

We use the collected data to provide, maintain and improve our gaming services. This enables us to manage your account, process transactions, personalise your experience and ensure only eligible users access our platform. Identity verification and age checks form an essential part of this process to meet legal obligations and prevent fraud or money laundering.

Where you have given consent we may also use your contact details to send you updates about new games, promotions and special offers. You remain free to withdraw this consent at any time by adjusting your account preferences or contacting customer support. We further analyse usage patterns to understand player preferences and develop our service offering.

Sharing and Disclosure

Your personal data is not sold to third parties for marketing purposes. We may however share information with carefully selected partners who perform services on our behalf, including payment processors, identity verification providers, customer support platforms and IT hosting companies. All such partners are bound by strict contractual obligations to keep your information secure and use it only for the purposes we specify.

Disclosure may also be required by law to regulatory bodies, licensing authorities or law enforcement agencies when we are legally obliged to do so. In the event of a business transfer or merger your data may be passed to the new operators under the same standards of protection outlined in this notice.

Cookies and Tracking Technologies

Our website employs cookies and similar technologies to ensure the platform functions correctly and to enhance your experience. Essential cookies allow you to log in, maintain game sessions and remember your preferences. Analytical cookies help us understand how visitors use the site so we can improve navigation, game selection and overall performance.

You can manage cookie settings through your browser at any time. Please note that disabling certain cookies may limit your ability to use specific features or affect the performance of the platform. Our cookie notice provides further detail on the types we use and the purposes they serve.

Data Security

We maintain appropriate technical and organisational measures to protect the personal data we hold. These include encryption of sensitive information during transmission and storage, access controls, regular security testing and staff training on data protection responsibilities. While no system can guarantee complete security, we work continuously to minimise risks and respond promptly to any suspected breaches.

Your Rights

You have the right to request access to the personal data we hold about you, to have inaccuracies corrected, and in certain circumstances to request deletion or restriction of processing. You may also object to processing based on legitimate interests or withdraw consent where this forms the legal basis for our use of your data.

To exercise these rights please contact our customer support team with sufficient information to verify your identity. We aim to respond to all valid requests within one month, though complex cases may require additional time as permitted by law.

Changes to This Policy

We review and update this privacy notice periodically to reflect changes in our practices, technology or legal requirements. The date at the bottom indicates when the latest version was published. Continued use of our services after any update constitutes acceptance of the revised terms. We will notify registered users of material changes where appropriate.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact our support team through the live chat facility or by email using the details available on the website. We are committed to resolving any concerns as quickly and transparently as possible.